Privacy Policy

1. Information We Collect

What We Collect

At UGC Video Generator, we collect the following information to provide and improve our service:

• Email Address: For account creation, authentication, and communication
• Generated Videos: Videos you create using our AI-powered generation tools
• Subscription Status: Your subscription tier, purchase history, and credit balance
• Usage Analytics: App crashes, performance metrics, and feature usage patterns
• Device Information: iOS version, device model (for compatibility and support)

2. How We Use Your Information

We use your information to:

• App Functionality: Generate videos based on your inputs and preferences
• Account Management: Manage your subscription, credits, and account settings
• Analytics & Improvement: Improve app performance, fix bugs, and optimize user experience
• Communication: Send important updates about your account (with your consent)

3. Third-Party Services

We use the following third-party services to power UGC Video Generator:

• Superwall: Paywall display and subscription management
• Cloudflare R2: Secure video storage and content delivery
• Apple App Store: Payment processing and subscription management

We do not sell your personal data to any third parties.

4. Data Security

We take data security seriously:

• Industry-standard encryption for data in transit (TLS/HTTPS)
• Secure storage with access controls in Cloudflare R2
• Payment data processed through Apple's secure payment system
• Regular security audits and updates

5. Your Rights (GDPR & Privacy Regulations)

You have the following rights regarding your data:

• Right to Access: Request a copy of your personal data
• Right to Deletion: Request permanent deletion of your account and all data
• Right to Export: Download your data in a portable format
• Right to Opt-Out: Unsubscribe from marketing communications
• Right to Rectification: Correct inaccurate or incomplete data

To exercise these rights, contact us at privacy@fy.studio

6. Data Retention

We retain your personal data for as long as your account is active. When you delete your account:

• All data is permanently deleted within 30 days of your request
• This includes: videos, characters, subscription history, and account information
• You will receive a confirmation email when deletion is complete

7. Children's Privacy

UGC Video Generator is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@fy.studio.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice in the app
• Updating the "Last Updated" date at the top of this policy

Your continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• 📧 Email: privacy@fy.studio
• 🌐 Website: https://fy.studio